Question 1

WHAT IF  MY VIS APPLICATION HAS BEEN DENIED, WHERE CAN I RE-APPLY?

Accepted Answer

Most embassies allow re-application after 6 months. However, it is better to check with our Documentation Officer for each case because not all embassies have the same rules for re-application.

Question 2

HOW CAN I GET MY PASSPORT IN YOUR OFFICE?

Accepted Answer

• If you are the applicant or the person who submitted the documents in our office, you just need to bring a copy of the document checklist and your valid ID.
 • If another person will pick up your passport, please bring a copy of the document checklist, authorization letter with your signature, copy of your valid ID, and copy of the valid ID of your representative.
 • For applicants residing outside Metro Manila, another option is to send your passport through courier. The courier/delivery fee is charged to the applicant.

Question 3

WHAT SHOULD I DO  IF MY VISA WAS DAMAGED?

Accepted Answer

The visa holder should re-apply for a  new visa.

Question 4

ARE VISA FEES AND PROCESSING FEES REFUNDABLE?

Accepted Answer

No, the visa fees and processing fees are non-refundable regardless of the visa result.

Question 5

MY VISA IS STILL VALID BUT IT IS STAMPED IN MY OLD EXPIRED PASSPORT, DO I NEED TO APPLY WITH MY NEW PASSPORT?

Accepted Answer

No. If your visa is still valid, you can travel with your two passports as long as the visa is valid, not damaged and is the appropriate type of visa required for the principal purpose of travel. Both passports should be from the same country and type. Do not try to remove your visa from your old passport and stick it into your new valid passport , If you do that your visa will no longer be valid.

Question 6

ARE CHILDREN REQUIRED TO APPEAR FOR THR SCHENGEN VISA APPLICATION INTERVIEW?

Accepted Answer

Only children above 12 years old are required to appear for the interview.

Question 7

CAN I CHANGE MY PASSPORT DURING VISA PROCESSING?

Accepted Answer

It is not possible to change the passport during a visa  application processing.

Question 8

I HAVE A DUAL TRIPLE NATIONALITY. WHICH PASSPORT SHOULD I USE WHEN APPLYING FOR MY VISA?

Accepted Answer

You must use the passport you intend to travel with. When you fill in the application form, you must indicate your original nationality as well as your current nationality (i.e. that shown on your passport).

Question 9

IS IT POSSIBLE TO EXTEND MY VISA? IF SO, HOW CAN I EXTEND MY VISA?

Accepted Answer

The validity of a visa cannot be extended regardless of its type. You will need to apply for a new visa.

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VISA INFO

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